website is operated by Rudolf Koller
Ges.m.b.H, registered in the commercial register of the Krems Regional
Court under FN 36250i, with its registered office in 1210 Vienna and its business
address at Brünner Street 313-315 (hereinafter referred to as "we" or
"us"). This notice describes how we, as the data controller, process
your personal data in connection with this website.
We take the
protection of your personal data very seriously. We treat your personal data
confidentially and in accordance with the statutory data protection regulations
and this data protection notice.
like to point out that data transmission on the Internet (e.g. when
communicating by e-mail) can have security gaps. Complete protection of data
against access by third parties is not possible.
definitions of terms used in this privacy notice are based on the General Data
Protection Regulation (Regulation (EU) 2016/679).
1. which data we process about you
In the course of
your visit to our website, we will collect the following information: Date and
time of your call of a page on our website, your IP address, name and version
of your web browser, the website (URL) you visited before calling our website,
certain cookies (see point 2.1) and that information which you yourself provide
by registering a customer account in our online store.
There is no
obligation to actually provide the data that we ask you to provide on our
website. However, if you do not do so, it will not be possible for you to use
all the functions of the website (e.g.: online store).
2. data collection when visiting our website
are used on this website. A cookie is a small file that can be stored on your
computer when you visit a website. Basically, cookies are used to provide users
with additional functions on a website. For example, they may be used to help
you navigate a website, allow you to continue using a website where you left
it, and/or save your preferences and settings when you visit the website again.
Cookies cannot access, read or modify any other data on your computer.
Most of the
cookies on this website are so-called session cookies. They are automatically
deleted when you leave our website again. Persistent cookies, on the other
hand, remain on your computer until you manually delete them in your browser.
We use persistent cookies to recognize you the next time you visit our website.
If you want
to control cookies on your browser, you can set your browser preferences to
notify you when a website wants to store cookies. You can also block or delete
cookies if they have already been stored on your computer. If you want to know
more about how to set the steps, please use the "Help" function in
that blocking or deleting cookies could affect your online experience and
prevent you from fully using this website.
cookies are necessary to carry out the electronic communication process or to
provide certain functions that you have requested (such as shopping cart
function) are stored on the basis of Art 6 para 1 lit f DSGVO. As website
operator, we have a legitimate interest in storing cookies for the technically
error-free and optimized provision of our services. Other cookies (such as
analysis of surfing behavior) are explained separately in this privacy notice
under point 3.
2.2 Server log files
The provider of the
pages automatically collects and stores information in so-called server log
files, which your browser automatically transmits to us. These are:
type and browser version
- Host name
of the accessing computer
- Time of the
is automatically deleted by our provider after 3 months.
2.3 Contact form for registration
If you register
with us using the contact form, your details from the contact form, including
the contact details you provide there, will be stored by us for the purpose of
processing the registration and in the event of follow-up questions.
processing of the data entered in the contact form is based exclusively on your
consent pursuant to Art 6 para 1 lit a DSGVO. You can revoke this consent at
any time (see point 10).
you provide in the contact form will remain stored by us until you request us
to delete it, revoke your consent to store it or the purpose for storing the
data no longer applies (e.g. conclusion of the consultation). Mandatory legal
provisions remain unaffected, this concerns in particular retention periods.
2.4 Processing of customer and contract data
Personal data is
collected, processed and used insofar as it is necessary for the establishment,
content or amendment of the legal relationship. This is done on the basis of
Art 6 para 1 lit b DSGVO, which permits the processing of data for the
fulfillment of a contract or pre-contractual measures and according to Art 6
para 1 lit f DSGVO, which permits the processing of data for the legitimate
interest of the client.
as a customer or visitor to our website will be electronically processed by us
for the purposes of order management, billing - if you have consented - for the
transmission of information on offers against payment and stored in accordance
with the statutory retention and limitation periods.
will not be passed on to third parties, unless they are order processors
commissioned by us. This does not affect the disclosure of data due to
mandatory legal obligations (e.g. disclosure to law enforcement authorities).
process and use personal data about the use of our Internet pages only to the
extent necessary to enable the user to use the service or to bill the user. The
processing for advertising purposes and the logging of your user data is done
in our legitimate interest, namely to promote sales and the security interests
in the operation of our website.
2.5 Data transfer upon conclusion of contract
and shipment of goods
Personal data will only be transmitted to third parties if this is necessary in
the context of contract initiation or processing. Data will not be passed on to
third parties unless they are service providers commissioned by us. This does
not affect the disclosure of data due to mandatory legal obligations (e.g.
disclosure to law enforcement authorities).
transfer of data does not take place or only if you have expressly consented to
the transfer. Your personal data will not be passed on without your express
consent (for example, for advertising purposes).
for data processing is Art 6 para 1 lit b DSGVO, which allows the processing of
data for the fulfillment of a contract or pre-contractual measures.
2.6 Data processing in connection with
If you provide us with your e-mail address or postal address, we will allow us
to send you current information as part of our newsletter on the basis of our
legitimate interest pursuant to Art 6 para 1 lit f DSGVO direct advertising in
the form of information and mailings for our products. You can also object to
the further transmission of our newsletter by informing us of this to the
contact details listed under point 10.
2.7 SSL encryption
This site uses SSL
encryption for security reasons and to protect the transmission of confidential
content, such as requests that you send to us as the site operator. You can
recognize an encrypted connection by the fact that the address line of the
browser changes from "http://" to "https://" and by the
lock symbol in your browser line.
encryption is activated, the data you transmit to us cannot be read by third
parties. With us, all your requests are automatically encrypted via SSL.
3. analysis tools
3.1 Google Analytics
This website uses
Google Analytics, a web analytics service provided by Google Inc, 1600
Amphitheatre Parkway, Mountain View, CA 94043, USA ("Google"). Google
Analytics uses "cookies", which are text files placed on your
computer, to help the website analyze how users use the site.
information generated by the cookie about your use of this website (including
your IP address and the URLs of the websites you visit) will be transmitted to
and stored by Google on servers in the United States. We do not store any of
your data collected in connection with Google Analytics.
website uses the IP anonymization option offered by Google Analytics. Your IP
address will therefore be shortened/anonymized by Google as soon as Google
receives your IP address. On our behalf, Google will use this information for
the purpose of evaluating your use of the website, compiling reports on website
activity and providing us with other services relating to website activity and
internet usage. The IP address transmitted by your browser as part of Google
Analytics will not be merged with other data by Google.
prevent the storage of cookies by selecting the appropriate settings on your
browser software. However, we would like to point out that in this case you may
not be able to use all functions of this website to their full extent. You can
also prevent Google from collecting your data in connection with Google
Analytics by downloading and installing browser plug-ins available at the
following link: https://tools.google.com/dlpage/gaoptout?hl=de.
You can also prevent the collection of your data by Google Analytics on this
website by clicking on the link below. An opt-out cookie will be set to prevent
future collection of your data when visiting this website:
Our websites use
the analysis service etracker. The provider is etracker GmbH, Erste
Brunnenstraße 1, 20459 Hamburg Germany. Usage profiles can be created from the data under a pseudonym. Cookies
are used for this purpose. The data collected with the etracker technologies
will not be used to personally identify visitors to our website without the
separately granted consent of the person concerned and will not be merged with
personal data about the bearer of the pseudonym.
object to the collection and storage of data at any time with effect for the
future. To object to the collection and storage of your visitor data for the
future, you can obtain an opt-out cookie from etracker using the following
link. This will ensure that no visitor data from your browser is collected and
stored by etracker in the future: http://www.etracker.de/privacy?et=V23Jbb.
set an opt-out cookie with the name "cntcookie" from etracker. Please
do not delete this cookie as long as you wish to maintain your objection. For
4. Encrypted payment transactions and payment
After completion of
a paid order, there is an obligation to provide us with your payment
information (eg account number, credit card data, etc.) to process the payment.
transactions via the common payment methods (direct debit, payment slip, credit
card and instant bank transfer) are made exclusively via an encrypted SSL or
select the payment method "credit card", your data will be forwarded
to service providers who process the credit card payment. For other payment
methods, no data will be forwarded to third-party service providers on our
part, as the data will be collected directly by forwarding it to their
homepage. You can recognize an encrypted connection by the fact that the
address line of the browser changes from "http://" to
"https://" and by the lock symbol in your browser line.
encrypted transmission, your payment data that you transmit to us cannot be
read by third parties.
5. purposes of data processing
We will process
your personal data for the following purposes:
- to provide
you with this website and to further improve and develop this website;
- to be able
to compile usage statistics;
- to be able
to detect, prevent and investigate attacks on our website;
- To record
and process your order in our online store and in our order processing system,
which we use to fulfill your order.
6. legal basis of the processing
The legal basis for
the processing of your personal data is, on the one hand, the performance of a
contract (pursuant to Art 6 (1) (b) DSGVO) and our overriding legitimate
interest (pursuant to Art 6 (1) (f) DSGVO), which is to achieve the purposes
stated above under point 5.
like to point out that data processing may also be carried out in compliance
with legal obligations (such as gambling law, Money Laundering Directive), in
this context we may also be obliged to transmit your personal data to the
respective competent authority.
7. transmission of your personal data
For the above
purposes, we will transfer your personal data to the following recipients:
service providers used by us;
to third parties: Personal data will only be transmitted to third parties if
this is necessary in the context of contract processing, for example to the
nearest sales partner (specialist dealers who can be seen on our website) or
the companies entrusted with the delivery of your order. A further transmission
of the data does not take place or only under the condition that you have
expressly agreed to the transmission. Your data will not be passed on to third
parties, for example for advertising purposes. There is no transfer of your
personal data to third parties abroad.
8. duration of storage
If you register on
in our online store / online catalog / download area, we will store your data
as long as your account exists and thereafter for as long as legal obligations
9. your rights in connection with personal data
law, you are entitled, among other things,
- to check
whether and which personal data we have stored about you and to receive copies
of this data, as well as the origin,
recipients and purpose of the data processing (free right of access);
- to request
the correction, amendment or deletion of your personal data that is incorrect
or not processed in accordance with the law; please note that there may be
reasons that prevent immediate deletion (e.g.: legally regulated retention
obligations) (right to rectification and deletion as well as the right to be
- to request
us to restrict the processing of your personal data (right to restriction of
- Object to
the processing of your personal data under certain circumstances (right to
- to demand
data portability (right to data portability);
- revoke your
consent to data processing at any time. For the revocation, an informal e-mail
to the e-mail address listed under point 10 is sufficient (right of
- In the
event of a breach of applicable data protection provisions, you have the right
to lodge a complaint with the competent supervisory authority (Austrian Data
Protection Authority, Wickenburggasse 8, 1080 Vienna, phone: +43 1 52 152-0,
e-mail: email@example.com) (right of complaint).
10. our contact details
If you have
any questions or concerns regarding the processing of your personal data,
please contact us:
Rudolf Koller Ges.m.b.H.
Brünner Street 313-315
like to point out that in the course of asserting your rights, it may be
necessary to request further information to confirm your identity (e.g.:
presentation of an official photo ID). This is only to protect your rights and
privacy, to prevent third parties from obtaining information about your data.
updated May 25, 2018